Notification bar states there is an update, but Software update reports device is up to date

[DocLaRock]

Hello,

My Xperia XZ Dual  (F8332 / Build 39.2.A.0.386) started showing an available software update about 12 hours ago. When tap it to go to the download screen, the Software update app seems to sync and state that my device is up to date. I've tried this over wifi, over my data network, and connected via cable to the latest version of XC for Windows. All report that my device is up to date, but the notification won't go away. Is there any way to either get the update or make the notification go away?

Thanks!

[CameronT]

Hi @DocLaRock,

Welcome to the community.

Try this. Go to Settings > Apps > 3 dots > Show System > Software update > Storage > Clear Data, then restart the phone.

[DocLaRock]

@CameronT Thanks for replying! I tried that, and that cleared the notification after a reboot, but it came back about 2 minutes later.

[Ninast]

I have the same problem since yesterday evening ....

[DocLaRock]

@CameronT, any other thoughts on this? Is the version of the software noted above the most recent available for the F8332, or is there an update available that is simply refusing to install?

[Stubb]

Ive updated twice now snd still avalable update is showing

[larry38]

Hi,

I have the same notification with build 39.2.A.0.417 since approx 1 week.

[DocLaRock]

By way of an update here, today Software Update patched me up with the February Security updates. I rebooted, still had the software update notification, cleared the app data storage again, rebooted again, and still have the notification (but no update in the update center).

[Stubb]

I've had the icon and update tool telling me available update after I updated to 7 . Been told to use pc to do a software fix..which will also wipe my phone. Handy

[FBurak]

I bought a New xperia xz and ı installed marshmallow but nougat wasn't install. Because Phone said your Phone is up to date. Why I amnot taking nougat?