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my sony c5 ulyra suddenly dead

sam2334
Visitor

my sony c5 ulyra suddenly dead

i was using my phone and it stops studdenly and do not work again when i put it in charge it only show red indigater light .. i dont know what is hapend with it .plz help my to soly my problm

1 REPLY 1
Christofer
Champion

Hi @sam2334, I'm sorry to hear about your device. Slightly_frowning_Face

I'd first recommend that you press the volume up (+) and power key together for 5-10 seconds. The phone is supposed vibrate three times before powering off completely. If this happens, connect it to a charger again and let it charge for around an hour before you try to power it on again.

In case pressing these keys does nothing, even after you have let your phone charge for a couple of hours, I recommend that you try to perform a software repair using Xperia Companion.

Don't hesitate to let me know if this helped or if you have any further questions. Slightly_smiling_Face