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My screen appears as if there were two of them

Toninas
Visitor

My screen appears as if there were two of them

My scrren appears as if there were two of them, one normal an the lower half of it transparent that keeps showing the former screen in light grey.

3 REPLIES 3
Christofer
Champion

Hi @Toninas, I'm sorry to hear about this.

Do you also experience this in safe mode? Also, is this effect captured if you take a screenshot?

Feel free to let me know.

Toninas
Visitor

Hi,in safe mode there are no changes, the problem remains but if you take a screenshot it do not is captured, the picture is completely clear. Thanks for your reply.

Christofer
Champion

In that case I'm afraid that this might be hardware related. You can perform a software repair using Xperia Companion but if this doesn't help your device is in need of repair. You can contact your Local support team for information about how you can proceed with this if necessary.