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Platinum XZ rev 2.0 Video playback (movies,games) stutters with EVERY rom??? HELP!!

Dreadish
Visitor

Platinum XZ rev 2.0 Video playback (movies,games) stutters with EVERY rom??? HELP!!

Good day.
I have serious problem. The phone works perfectly otherwise, except i cant playback movies. they all stutter. I mean i had Xperia X before with SD650, and every single movie works flawlessy smooth, its like grafic proccesor has trouble rendering video. I tried everything. Hardware acceleration, software, force Gpu rendering all.
I flashed stock rom Marshmallow and two other marshmallow roms, tried all Nougat versions too. Same thing everywhere. I used MX player, custom ac3 codec , Bs player, VLC, all programs, i know all, i watch movies forever. first time i have trouble with playback.

Is it software problem, do i have too wait for final Nougat update 7.1.1 or is it my unit defection. Anywone else has this problem?
Video playback isnt smooth, it stutters!!

please help me before i go to servis.

here are benchmarks of benchmark 4


Geekbench Score
1581
Single-Core Score
3746
Multi-Core Score
Geekbench 4.0.4 for Android AArch64
System Information
Sony F8331
Operating System
Android 6.0.1
Build
39.0.A.1.213
Model
Sony F8331
Model ID
Sony F8331
Motherboard
msm8996
Processor
Qualcomm Qualcomm @ 1.59 GHz
1 Processor, 4 Cores
Processor ID
ARM implementer 81 architecture 8 variant 1 part 517 revision 2
Governor
interactive
Memory
2.69 GB
Single-Core
Crypto Score797
Integer Score1417
Floating Point Score1556
Memory Score2184
AES
797
615.1 MB/sec
LZMA
1283
2.00 MB/sec
JPEG
2326
18.7 Mpixels/sec
Canny
1643
22.8 Mpixels/sec
Lua
1259
1.29 MB/sec
Dijkstra
1882
1.27 MTE/sec
SQLite
1208
33.5 Krows/sec
HTML5 Parse
1473
6.69 MB/sec
HTML5 DOM
412
373.8 KElements/sec
Histogram Equalization
1286
40.2 Mpixels/sec
PDF Rendering
1767
47.0 Mpixels/sec
LLVM
1509
103.8 functions/sec
Camera
2254
6.25 images/sec
SGEMM
528
11.2 Gflops
SFFT
1159
2.89 Gflops
N-Body Physics
1415
1.06 Mpairs/sec
Ray Tracing
1860
271.7 Kpixels/sec
Rigid Body Physics
2232
6534.6 FPS
HDR
2676
9.70 Mpixels/sec
Gaussian Blur
2405
42.1 Mpixels/sec
Speech Recognition
1138
9.74 Words/sec
Face Detection
2042
596.7 Ksubwindows/sec
Memory Copy
2790
7.73 GB/sec
Memory Latency
1782
4.12 Moperations/sec
Memory Bandwidth
2098
11.2 GB/sec
Multi-Core
Crypto Score1985
Integer Score4198
Floating Point Score4106
Memory Score2628
AES
1985
1.50 GB/sec
LZMA
4206
6.57 MB/sec
JPEG
6416
51.6 Mpixels/sec
Canny
5061
70.2 Mpixels/sec
Lua
3739
3.84 MB/sec
Dijkstra
4864
3.29 MTE/sec
SQLite
3424
94.9 Krows/sec
HTML5 Parse
4102
18.6 MB/sec
HTML5 DOM
1616
1.46 MElements/sec
Histogram Equalization
4414
137.9 Mpixels/sec
PDF Rendering
4993
132.7 Mpixels/sec
LLVM
3654
251.3 functions/sec
Camera
6616
18.3 images/sec
SGEMM
1548
32.7 Gflops
SFFT
3160
7.88 Gflops
N-Body Physics
3406
2.54 Mpairs/sec
Ray Tracing
4858
709.4 Kpixels/sec
Rigid Body Physics
5762
16869.8 FPS
HDR
7467
27.1 Mpixels/sec
Gaussian Blur
5308
93.0 Mpixels/sec
Speech Recognition
3575
30.6 Words/sec
Face Detection
5023
1.47 Msubwindows/sec
Memory Copy
3659
10.1 GB/sec
Memory Latency
1573
3.63 Moperations/sec
Memory Bandwidth
3156
16.9 GB/sec

And compute test

Geekbench Score
7023
RenderScript Score
Section Description Compute
RenderScript RenderScript performance 7023
Geekbench 4.0.4 for Android AArch64
System Information
Sony F8331
Operating System
Android 6.0.1
Build
39.0.A.1.213
Model
Sony F8331
Model ID
Sony F8331
Motherboard
msm8996
Processor
Qualcomm Qualcomm @ 1.59 GHz
1 Processor, 4 Cores
Processor ID
ARM implementer 81 architecture 8 variant 1 part 517 revision 2
Governor
interactive
Memory
2.69 GB
RenderScript
Score7023
Sobel
13361
588.6 Mpixels/sec
Histogram Equalization
9520
297.5 Mpixels/sec
SFFT
1653
4.12 Gflops
Gaussian Blur
10684
187.2 Mpixels/sec
Face Detection
4665
1.36 Msubwindows/sec
RAW
6743
65.3 Mpixels/sec
Depth of Field
18964
55.1 Mpixels/sec
Particle Physics
4417
698.3 FPS

28 REPLIES 28
Dreadish
Visitor

Nothing?

Sony do you know about this bug? 

Please, i need too know if this is gonna be resolved? I dont wanna send it too  servis just so they will tell me its nothing wrong, that the playback issue is gonna be repair with future updates...

I test it in safe mode also. Same thing. Is it software problem and still didnt remove that bug  from all thoes updates that went released already?

Can someone confirm this or any help will be much  apreciated.

Thank you in  advance

profile.country.GB.title
Lord_viridis
Expert

What video file type is it?
Dreadish
Visitor

I tried em  all,  from mp4 ,  mkv movie, avi movie with  either mp3 or ac3 (i have custom ac3 codecs also). I tried all formats. Exacly same movie rips i used too play on previous devices such  as Xperia X and test it on j7 samsung for example. worked fine there.

profile.country.GB.title
Lord_viridis
Expert

That does sound very odd, I play 100mb/sec 4k files on mine with no issues so it sounds VERY odd that yours is having issues
Do you have any developer options enabled relating to the gpu?
Dreadish
Visitor

No, nothing is enabled, i also  tried enabled force GL and other options,  and  it didnt do much  difference. what rom do you  use?

profile.country.GB.title
Lord_viridis
Expert

Stock UK customisation.
Are the files on sd card or internal?
Does it also skip if playing videos recorded on the phone camera?
profile.country.GB.title
Lord_viridis
Expert

Stock video player or 3Rd party?
Dreadish
Visitor

i tested 4k just now and 1080  with  camera,  mostly video plays very smooth, ocasional one skip frame barelly visible, but  im  guessing thats normal.

 Yesterday  i  tested black verison of XZ in  the store, has exacly same issues - then i  tried same thing on XA model   and its worked perfectly playback. so  thats that!!! :////

Today i test all  with stock player  Album and  foto, since u  are unable too use third party when youre in  safe mode, in  wich i  tested.

But i use mx player always since forever,  also  tried with bs player and vlc, suppose to be best players. They all work on  older phones. exacly same conditions,  same version of program  etc...

profile.country.GB.title
Lord_viridis
Expert

Yeah, it doesn't sound right tbh.