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Does anyone know how to changethe usb connection mode? Itis currently PTP and need it to be MTP. I can see no option under the connectivity settings.
Solved! Go to Solution.
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Just for the record,have you tried to enable USB debugging mode?
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Yes I have tried with this on and off.
The setting page is there somewhere - just doesn't seem to be anyway of activating it. I saw it the other day when running Helium backup - it wanted to switch to PTP mode. Having done that, I can't get it back, which means I can't use PCC either. Trying to avoid haveing to factory reset!
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Have you checked in safe mode?
/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008
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yep -tried that as well. seem to have tried most things
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Well, spend half an hour with Sony support who eventually told me that the option should exist under USB Connectivity when NOT connected to a PC and as it wasn't the only solution was a factory reset.
I have now just done this and hey ho - the tablet is now back in MTP mode - so now just have to set everything back up again
However, for the record, the option is STILL NOT PRESENT so I believe this must be a bug in the 5.02 release.
Also, having done the factory reset, some of the pre-installed apps are not preset, specifically the Word/Excel etc. Any idea how to get them back or do i just need to download these from Play store?
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Sorry about the situation. Are you talking about office suite? It can be found on google play.
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Following on from -
/t5/Xperia-8482-Z4-Tablet/External-usb-storage/m-p/1009831#U1009831
I'm beginning to think that USB support on the Z4 tablet is a bit of a dog's dinner!
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Deactivate My Xperia
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