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FE31Z

gshayer
Visitor

FE31Z

I recently purchased a FE31Z and bluetooth sony mouse. When ever i'm using the mouse either the mouse or pc seem to be making a noise. I'm not sure what it is but when i use the pad on the laptop to move the cursor no such noise is made. Does anybody know what this could be?

Also upon shut down i sometimes get a 'ccapp' message, which seems to delay shutting down the machine for ages. Can anybody help..........

G

2 REPLIES 2
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Thalamus.
Champion

Hi gshayer,

What sort of noise are you getting when using your mouse, does it come from the mouse, speakers or somewhere else..?

ccapp.exe - runs auto-protect and email checking facilities and is one of the many processes of Norton Security.

This Symantec solution may help..:smileyconfused:

gshayer
Visitor

Hi

Sorry for the late reply.

It seems to be coming from the laptop? Even when i have mute on the speakers its making a noise when i click or scroll down using the external mouse. This never happened before on other laptops i had.