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Bluetooth software license not found? Help!

kenyon1
Visitor

Bluetooth software license not found? Help!

Every time when i turn on my bluetooth on my laptop, it comes up with the error message: Bluetooth software license not found. I have rang Sony, but they didnt know what it was, and not much help was available.

I have a screenshot of my desktop:

Screenshot of message

The bluetooth works, however it is really anoying when this pops up. Anyway to remove it? Has anyone else had the same problem?

Hope you guys can help. :thinking:

Thanks

3 REPLIES 3
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Thalamus.
Champion

Hi kenyon1,

welcome to Club VAIO.. :slight_smile:

Have you installed any Bluetooth devices/software on your Vaio.?

What Series Vaio do you have and what OS are you using.?

kenyon1
Visitor

No, i have not installed any bluetooth devices. I have the Sony CR31S/L. It has intergrated bluetooth.

profile.country.GB.title
Thalamus.
Champion

Hi kenyon1,

all I can think of trying at the moment, without resorting to a Vaio System Restore, is re-installing the Bluetooth drivers..

Do you have Bluetooth driver listed in C:\drivers\Bluetooth.?

If not download the Bluetooth Driver for your CR31S using the following link: CR31 Original Bluetooth Driver

Once download extract the files and double click the Setup.exe..

Hopefully this will correct the software licence problem.. :thinking: