- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
Sony KDL48W585BBU horizontal line in middle of screen 18 months old
I bought the TV from Amazon in June 2015. It is lightly used. Imagine my disgust when the TV now displays a horizontal band in the middle of the screen. Any fixes, recalls or is this covered under the UK sales of goods act as a product notr fit for purpose?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
Hi there
First thing to do is:
- Ensure that you have the latest firmware installed - See HERE
- Factory Reset the TV
This is interesting.... Because, see these two threads:
https://community.sony.co.uk/t5/android-tv/65x850c-advice-on-possible-issues/m-p/2318636
https://community.sony.co.uk/t5/android-tv/755c-55-quot-android-6-marshmallow/m-p/2318766
Does that sound like your issue? If it does, then I think this would warrant further investigating. However the difference is that your TV is a 2014 Non-Android based model, where-as the other two are 2015 Android based TVs.
Cheers