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Sony Bravia KDL-32WD759 - cannot delete record from timer list (remains marked as recording)

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xholp23
Explorer

Sony Bravia KDL-32WD759 - cannot delete record from timer list (remains marked as recording)

Hi guys. 

 

I noticed that the orange light still lights on the TV althought there is not a new TV programme to be recorded. In the timer list there is still one recording from the past (few weaks ago). - It is marked with the red dot in the timer list like it is still recording althougt the disc is not recording (and the light on the TV is not red). If I click the item in the timer list, there is no option to delete the timer. There is only an option to stop the recording. If I click Yes, nothing happens.

 

The problem is that the reccording stopped in the past but in the timer list it is still marked as beeing recording, there is no option to delete it, the option to stop the recording does not work. 

 

I tried to: 

- unplug the HDD 

- unplug the power supply of the TV (after few second the light turned orange) 

- delete TV programs and start new tunning (after it, only the name of the channel changed as the programs were found in a different order) 

- change the date manually to "return to the past" to the day and time of the end (some new recordings from the past revealed so I deleted them) 

- started a new recording manually and stopped it 

 

I asked the local support team for help but they only adviced to reset the factory settings. So it would deregistrate the HDD and I do not want to loose the previous recordings. I just need to delete one row...

 

Do you have any idea or magic, please? 

 

2 REPLIES 2
Anonymous
Not applicable

Hi there,

 

Have you updated to the latest firmware?

 

Best wishes,

M

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The_Black_Rose
Specialist

Hi xholp23,

 

That's very strange. Well, I'd say try a full factory reset for the TV.

 

Cheers,

Rose