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KD-55XG8196

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Beckybecks
Explorer

KD-55XG8196

KD-55XG8196 software version PKG6.6545.0255EUA

Any help really appreciated here. My Bravia won’t connect to the internet. I need to try a software update. I’ve downloaded updates onto a usb.  When I plug the usb into the tv it gives me options to open with album, music, video or register for recording. How do I download the updates from a usb? 

tv will connect to a hotspot but when I do a search for updates it says it’s up to date but I know it’s not. 
thanks. 

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Marino.Manolo
Genius