Share your experience!
Hello,
as of today, my smartphone suddenly doesnt accept unlocking pattern and I can not get into my phone. I realy did not change anything before, it just does not work. I tried everything I could find on google. Nothing works. Realy spent several hours trying to unlock it.
I tried:
I realy do not want to hard reset the phone, I tried and it even does not realy work. I want my contacts, picturres and some documents. Why am I not allowed to unlock phone from website? It seems like it was a thing but several years ago. I need at least to get all data from that phone, but how when it is locked?
Please, I will appreciate any help.
Solved! Go to Solution.
Hi @Odblokator, welcome to our forum!
The Google Device Manager used to be able to reset screen locks in the past, but only PIN codes. This stopped working around 2 years ago and you can nowadays only locate the device, call it and erase it.
We used to have a service called MyXperia that could remove all screen locks but that service was discontinued in late 2017.
We do not have any kind of tools to remove a screen lock without resetting the device. For your Xperia L1 with our tools, the only solution is to perform a software repair using Xperia Companion and this will delete all data stored on the device.
If you have used your Google account for contacts, calendar, photos and so forth, login with your Google account on the links below and see if you can find any information.
contacts.google.com
calendar.google.com
keep.google.com
photos.google.com
I hope that explains why the services are no longer working at least.
Hi @Odblokator, welcome to our forum!
The Google Device Manager used to be able to reset screen locks in the past, but only PIN codes. This stopped working around 2 years ago and you can nowadays only locate the device, call it and erase it.
We used to have a service called MyXperia that could remove all screen locks but that service was discontinued in late 2017.
We do not have any kind of tools to remove a screen lock without resetting the device. For your Xperia L1 with our tools, the only solution is to perform a software repair using Xperia Companion and this will delete all data stored on the device.
If you have used your Google account for contacts, calendar, photos and so forth, login with your Google account on the links below and see if you can find any information.
contacts.google.com
calendar.google.com
keep.google.com
photos.google.com
I hope that explains why the services are no longer working at least.
Thank you for answer.
Well, that is realy unfortunate, but it is my fault that I did not have backup. I guess I could try some data recovery places but since it is locked anyway, I guess I am done.
Hi again @Odblokator, you're very welcome.
I'm not very familiar with recovering data from smart phones, but there are most likely companies that work with this, but I remember how expensive it was back in the days to recover data from a hard drive.
Hopefully you are able to recover the data!