Imaging Edge App

[Nigelar99]

I have recently paid a lot of money for a Sony RX10 M4 camera. The camera is fine. But I continue to experience problems using the atrocious Imaging Edge Software to transfer photos from the camera to my Pixel6a phone running Android 14. The camera appears in the connected  cameras panel (I have successfully scanned the QR code). 99% of the time the camera does not connect. It has connected 4 times so the connection sometimes works. I send bug reports as requested although whether anyone is reviewing these I doubt. There is no means of contacting the developers via the email address on the playstore appstore. Any emails are bounced. Support appears non existent. The playstore review section seems to consist of hundreds of disgruntled users.

I want to know what Sony are doing to address this issue having shelled out ££££££s to you. I expected better.

[MaggieGreene]

@Nigelar99 Yes, the Creator's cloud app is also accessible from smartphones or tablets, you can learn more about the app and how to use it here: https://helpguide.sony.net/di-app/ccw/v1/en/index.html 

[BigDave]

Hi,

I think I must be missing something. When I try to connect with my RX10 iv, it states my camera is not compatible with the Creators App, only with IEM:

[image0.jpeg]

Is there some sort of workaround that I’m not aware of?

Dave

[Nigelar99]

Agreed. According to the App FAQ, only the following cameras are listed as supported. It says for everything else use the useless IEM

Supported Cameras

FX3*, FX30*, α1 II, α1*, α9 III, α7R V*, α7S III*, α7 IV*, α7CR, α7C II, α6700, ZV-E1, ZV-E10 II, ZV-1 II, ZV-1F, ILX-LR1

For info, I've had a little more success using the NFC file transfer function compared to wi fi.

[BigDave]

Thanks for confirming my fears!
Unfortunately, Apple iPads do not have NFC capabilities.

Regards

Dave