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xperia c4 dual touch problem

Anandyadav
Visitor

xperia c4 dual touch problem

My Xperia c4 doul having touch problem in their touch pannel even Sony service center executive knows about this problem but Sony is not making any effort to bring back this handset if there is any manufacturing defect... I had purchased my phone on 10/03/2016 and problem occurred during the month of September 2016 and they repaired the handset and same happend in June 2017 now my phone is not under warranty I have to pay 7000 at least to repair my phone as service center guy told me..the problem occurs at the interval of 7-8 month if it is repaired by service center.... Please help me out of this Sony I will pay 7000 but please give me a proper phone, not having a problem in them. I would like to mention there is no physical damage and scratch on the touch pannel... 1St and last experience with Sony if they don't do any thing about my phone

5 REPLIES 5
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Uliwooly
Expert

@Anandyadav

I'm sorry to hear about your issue but this is a global user based forum you should stay in contact with your Local support 

asa6680
Visitor

hi after update my phone to marshemallow 6.0 youch freeze and some times not responding

i go to shop and make software 5.1.1 but problem not fixes !!

mobile will like this video:

 help please

https://www.youtube.com/watch?v=5LeF0PfIIds

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Uliwooly
Expert

@asa6680

Don't create duplicate posts.

asa6680
Visitor

i dont get the solution what i do !!

i want solution Sony

Sony steals me and sells defective phones
This disadvantage is not only for me but I have a lot  people have same problem !!

and go to youtube and watched

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Uliwooly
Expert

@asa6680

This is a global user based forum, you will have to contact your Local support to get it inspected.