Re: SONY XPERIA C5 ULTRA DUAL IS NOT CHARGING WHEN... - Sony

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Hi, I am having a problem since couple of days. My sony xperia C5 ultra dual is not charging when cell is ON. When i turned cell fone OFF and plug in the charger its showing charging. I have reset my cell fone and try charging in safe mode also but in vain. is there any solution?

Waiting for your reply.

Thanks.

15 REPLIES 15

Are you using Sony's wall charger and cable?

yes, i am using orignal sony charger with cable

could you try different wall sockets? are you using the phone while charging?

yes i did it and change various wall socket and even when i plugin with laptop its not showing and i dont use fone while charging

Could you test it in safe mode

I wonder if you have it set up to auto-back up apps and settings and/or auto update apps and/or auto backup photos/videos while charging.

i did it and fone is running in safe mode but problem still exist and fone not charging even not showing on laptop.

Try a different cable

Yes i tried with diffrent cable but problem still there

Repair the phone with XC

Xperia Companion (XC)

Software Repair Guide

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355