Sony Xperia C5 not charging when on

[F4yri5h]

Hi guys,

Need your help here.. Anybody know what to do or have any solution to my problem?

My Sony xperia c5 cant charging when its on. but if i turn off the phone, its will charging the phone. Just happen tonight. 

Any solution?

Thanks

[Uliwooly]

@F4yri5h

What if you boot on >>> safe mode, does it charge while on?

[YoGem]

You could simply reboot and seeing if it behave correctly, but if it's what happen to me... Try this next time it happen: go in settings, apps: search for Google play Store and force stop.

I discovered that the latest Play store at times hangs, cpu usage Spike and battery discharge very fast. Hopefully Google will release a bug fix, I already sent report and got a message saying that the issue is acknowledged and replicable.

[Jake-SonyXperia]

Hi F4yri5h,

Welcome to the community, 

Have you tried different ways of charging the device, say using a PC instead of a wall charge and if you have did you get the same results?

[swinal]

hey i am having the same problem from 1 day ....my phone is getting charged when it is turned off but it is not charging while it is on...and also not in safe mode...plzz sony give me a solution

[shahzar2012]

I got the same problem. C5 in not charging when ON. Even not charging in safe mode. I tried changing the sockets and tried charging fron pc but in vain. Any solution plz

[sagar213]

 I tried to connect the charge and even with pc.still npt charging when on?  need a solution  

[YoGem]

Ok so at this point I think you should all try a software repair. That can be a software issue triggering the no-charge situation you are all suffering.

[c5ultrasony]

hi

I had the same problem when as you did today,

Try simplying swtiching the charger, for me that worked, hopes it works for you!

Thanks

[NaufalZulkefli]

Hi guys,
I had face the same problem on my C5.
Being tried everything from reboot to put it back on factory setting.. At last I just switched the usb wire on my powerbank from 1.0A outlet to 2.1A outlet. DINGG!! The charging back to work..

Wish this work for u guys as well..