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Need Help C4 ghost touch!

Gavesh
Visitor

Need Help C4 ghost touch!

alright let me get this straight,bought this xperia and i was happy for like 5 months and then my phone got that ghost touch or phantom touch screenl, cant even unlock my screen when i press 5 it touches 8 or 7 then i press delete button phone touches itself, i noticed a while back that when i swipe it touches like when i go instagram, swipes the phone touches posts.

I had z1 and a m4 aqua which are very good phones now,im hating sony! booted safe mode ,still same,factory and hard reset , still same, replaced LCD and Glass (60$) still no help. I am from sri lanka , and there is no sony service center! Please help....

other info - c4 dual e5333 4G LTE.android 6.0

NOTICE! - touch screen sometimes works like after i press my glass when i get annoyed,and after unlocking my lock screen sometimes work.

no tempered glass or protective glass

seriously they should refund , i was a loyal sony customer now i am not.

1 REPLY 1
Alias619
Visitor

HI in this situation open your phone and take switch of the battery then cline very nice after reboot your device.