Since the day I have purchased this phone its troubling, and the best part is after getting replaced the phone I got had same problem, Moreover after getting repaired also the problem again have same problem its touch is not of good quality. Now My phone is out of warranty & it has started having the same problem. I have been using sony phones from 2003. But This this the Last phone I would be using form Sony
I purchased a Sony Xperia C4 Dual in July 2015. After using for a week it touch stopped working. I got it repaired in July, but even after repair it had the same problem. But then I got new replaced Handset all thanks to Sony.
But the New handset I received had the same problem, I got the new handset repaired too in November 2015. Now again the touch has stopped working. In last 8 months I have visited the Sony Service station 4 or 5 times.
Below are the Job numbers for your reference:-
Job nos for your reference ( Date of Submission: 25th July2015 - Job noW115072503940 ,
Date of Submission: 14th Nov 2015 - job no W15111401275,
Date of Submission: 25th May 2016 - job no W116052501077
I think Sony should stop making phones now as there phones cannot be used normally, they are very delicate orthey should be in Air conditioned environment
This means there is no quality check performed on Sony phones?
Or the parts used in Sony phones are of inferior quality?
I have been using the Sony phones from last 10 years without any trouble, but this first time its is pathetic experience. Probably this would be my last Sony phone. I know that this would not affect you even if you lose one of the customer. I am really frustrated this time.
