Smart Lock 🔐 Problem

[ybhatt05]

I have enabled smart lock with pattern security. The On Body detection works well but the trusted voice don't seem to be working properly. Although I say "Ok Google" from my lock screen it detects it and asks me to input my pattern to unlock the phone. If I have to unlock my phone by inputting my pattern, then whats the use of Trusted Voice??????
Help me please....
Thanks in advance. 😊😊

[Uliwooly]

@ybhatt05

It does work fine and it does unlock the device, you probably have to re-record your voice. 

[ybhatt05]

Ok. I will try and tell how it goes.

[ybhatt05]

No no no. It's just not working at all. I tried deleting voice model as well as retraining voice model. On lock screen it detects my voice and opens up the Google voice window. And then when I give command like "set timer" or "open album" it detects that too and asks me to input my pattern to execute the command.
I don't understand that. If my voice is "trusted", then it should directly execute the command without asking for the pattern.

[Uliwooly]

@ybhatt05

Once I get the window say > OK GOOGLE again 

[ybhatt05]

Nope. It detects "Ok Google" but the issue still persist.

[ybhatt05]

Any thing else that would help?

[Uliwooly]

@ybhatt05

boot in >>> safe mode and test it again 

[ybhatt05]

@uliwooly

I tried it in safe mode. But the results are same. Annoying.

And why am I not able to mention you?

[ybhatt05]

Google says like this "Actually I can't do that while the device is locked. To keep going go ahead and unlock your device."