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Problems with Sony Xperia C4

SOLVED
Taylor18
Visitor

Problems with Sony Xperia C4

Hi,I bought Sony Xperia C4 dual 3 days ago and its working almost fine except a few problems
1)Sometimes the back navigation key and task navigation key switch places(back key would  move right side of home navigation key and task manager key would move left side of home key)when I restart they become normal again.
2)When I close torch, my mobile is lagging for like 7-10 seconds
3)In Facebook, all the options which should be in left side are on the right side(Status),Friends list is appearing on the left side,Like button and Share button switched places(also Status and checkin,)Almost everything is on the other side of the profile I visit
4)In Whatsapp, when I chat with someone, my messages are appearing on the left side and my friends on the right instead of mine appearing on the right side and friends on the left.
5)If Battery shows 'Estimated Battery Life' as 3 hours... The battery is supporting like only 40-60mins.

Its weired to see options on the opposite side on a mobile..

Is this coz of software problem?? Do I have to exchange my mobile? I would appreciate if someone help me with these issues Slightly_smiling_Face

( I couldn't upload the screenshots here..so i'm pasting a URL)

http://tinypic.com/r/123qgax/8

1 ACCEPTED SOLUTION

Accepted Solutions
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Uliwooly
Expert

@Taylor18

Repair the phone with PCC and report back

PC Companion (PCC)

Bridge (for Mac)

 

 

 

Alternatives on How to backup Xperias

 

http://talk.sonymobile.com/thread/36355

 

View solution in original post

16 REPLIES 16
profile.country.GB.title
Uliwooly
Expert

@Taylor18

Repair the phone with PCC and report back

PC Companion (PCC)

Bridge (for Mac)

 

 

 

Alternatives on How to backup Xperias

 

http://talk.sonymobile.com/thread/36355

 

Taylor18
Visitor

I formatted my mobile through factory reset and thank God..everything's fine now. Anyway @uliwooly tnx for helping!!

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Uliwooly
Expert

@Taylor18

Anytime Slightly_smiling_Face 

non11
Visitor

Go to the Sony Xperia cusmer care where you buy.........and say to the xperia cervice man about your device problem....And try to REPLACE your Mobile...

You CAN Try.

http://mysupport.sonymobile.com

An23
Visitor

Hi brought this fone Sony Xperia c4 dual week back and it has some issues. My fone goes black when called recieved or dialed but doesnt gets active once call done or power key pressed. Have to remove sim and insert again to start my fone. But when it goes blank after call or making call, it does beeps notification or call but screen still remain black it dsnt gets active.
Please advice Slightly_frowning_Face
amit_rocking87
Visitor

U have applied any screen protector or guard?
macky_23
Visitor

that is my main problem too.

DongNgan
Visitor

It's a fault of C4: when you call to someone and they disconnect the conversation before you, C4 will halt & display black only. To make it active again you also can plug in the charger.
In waiting for Sony to repair this fault you can temporarily set: Device>Display>Sleep: to maximum 30 min, then you can call and talk up to 29 min without halting problem if the one you called to hang up before you.


@An23 wrote:
Hi brought this fone Sony Xperia c4 dual week back and it has some issues. My fone goes black when called recieved or dialed but doesnt gets active once call done or power key pressed. Have to remove sim and insert again to start my fone. But when it goes blank after call or making call, it does beeps notification or call but screen still remain black it dsnt gets active.
Please advice Slightly_frowning_Face
rexalomega
Visitor

That is my problem as well, do I replace the unit?