@ruthramirez wrote:hello! I hope somebody can help me with this.
A few months ago I started using a "quick-charger" device to charge my phone. Everything was going g¿nicely until about a little less than a month ago the battery started to drain really fast: the charger would charge my phone completely in 30 minutes, but the battery would die within the hour. Last two weeks the phone would be on for 10-15 minutes before dying again, and finally, yesterday it went off and I couldn't turn it on again. When I plug it, the phone's little orange light goes on as if it were charging, but the phone stays dead. I've tried with different chargers and with the computer, but the only thing it did was vibrating a bit on two different occasions. I think this might be simply a battery problem, since I've had the phone for two years and use it/charge it constantly, but am I right? will it work again with new battery? or is this a sign of another kind of problem?
thanks in advance
The first problem is that you used not supported charger. Xperia C5 Ultra did not supported with quick charger. Second impossible to say where is the problem if you gave us just review about your problem. Bring your smartphone to technical mobile center to check all situation 
In future look what you doing with your smartphone, you don't playing games with device which don't have this featue, that's right? So why you charging smartphone with quick charger which is not supported with you model? Next time try tv TO use as vanish mashine and ask where can be problem, when tv will stop to work 
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