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Xh 8196 locks motionflow

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mtampou
Explorer

Xh 8196 locks motionflow

Is there any way to adjust motionflow on non native sony apps?  I can only adjust it on native media player, netflix and watching tv. In any other apps it says that is unavailable.

13 REPLIES 13
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Peter_S.
Genius

Hi,

 

That's not possible unfortunately.

Cheers

Peter

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mtampou
Explorer

MOtionflow is only modifiable in Sony Native media player, Netflix and Tv watching. In any other apps it says not available and it is adjusted in the default setting.

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HannahEd01
Community Team

Hi mtampou , as Peter said, the option to adjust different settings varies on installed apps and might not be available. As a workaround, try adjusting the desired setting from the Home menu settings before getting into the app.

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mtampou
Explorer

How can i adjust the settings from the home menu? If i click home and then adjust the picture it enables automatically TV viewing. And if i click the button  to adjust it , on Applications section motionflow is locked (before entering in any application). So is there anything more i can do  ?

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HannahEd01
Community Team

Hey, do you mean it's locked on the settings menu as well? What's the model number that you own? I will look it up for you.

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mtampou
Explorer

it is KD-43XH8196

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Joe_Dohn
Specialist

@mtampou does this happen on the latest software version as well?

 

Have you tried pressing the Option/Action Menu button while you're watching something (i.e. quick settings)?

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mtampou
Explorer

Yes Joe.

It does this even on the latest firmware upgrade. I tried set motionflow when the application is open but it is locked on normal, and does not change to custom or any other else value.

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Joe_Dohn
Specialist

Does this happen on specific apps or any/all of the downloaded ones you have?