I purchased above mentioned tv on May 16, 2020. It was a "brilliant" change in our lives as the colours and clarity were outstanding. Excellent brilliant colours, clear lines a reason to watch tv and enjoy it especially 4k videos on youtube, apps from the tv, until about 1 month ago. The colours have lost brilliance and the images have "noise". I tried to find every possible solution to the problem unfortunately without any result. I tried settings, connection through android box with HDMI, checked the speed of internet connection which was ok but no result. I called the customer care of Sony who suggested some settings but none of them worked and in the end a technician from the authorised service of Sony in Greece visited me. The technician after having tried the settings I had made too, said he sees no problem with the colours. I expected a technician with a tool case who would eventually try to solve the problem in a more professional way i.e calibration of the screen. Instead he left leaving me with the problem. Trying to find a solution by myself I made a factory reset, the tv is updated with the last version and all the apps are updated too. Has anyone any further suggestion on this? thank you!
