Guide shows multiple duplicates of favourites

[Meggamugabe]

The last week my Favourites list under Discover / Guide shows multiple duplicates of some of the channels.

I can't scroll down through some of the channels either - only up.

I have a Bravia 50w809c and the channels are digital..

Hope anyone has a solution.

I've had many more issues, like the TV restarting by itself, crashes... but that's another 10 topics..

[KeroseneGuy]

I have this exact problem today in March 2021. It's been fine for two years but now there are three entries per channel and I can only move up the list. I tried rescanning channels but then there were two entries per channel.

Is there a solution? 

[Jiri_severa]

Hi, for me worked to install new firmware verion 6.7140 (link below) and reset the TV to factory default setting. Now it is over 1 month working well.

<https://www.sony.cz/electronics/support/lcd-tvs-android-xf85xx_x85xxf_xf87xx-series/kd-75xf8596/down...> .