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Auto HDR not working for Amazon Prime on Oreo

SOLVED
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Kicking_up_Dust
Explorer

Auto HDR not working for Amazon Prime on Oreo

I updated to Oreo today with no issues on my 49XE9005

 

HDR is set to auto & detects in-built Netflix content without issue.

 

Amazon Prime HDR content not being detected & TV not changing to HDR setting.

 

Any advice?

 

Thanks

1 ACCEPTED SOLUTION

Accepted Solutions
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Vanilla_
Contributor

Hi Kicking_up_Dust,

 

It's always recommended that you try to reset your TV after any update, just to make sure it's not a glitch.. Here's how to reset your TV: https://www.sony.co.uk/electronics/support/televisions-projectors-lcd-tvs-android-/kd-49xe9005/artic...

 

Regards,

Vanilla_

View solution in original post

3 REPLIES 3
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Pascale_F
Moderator

Hi Kicking_up_Dust, 

I'm just going to try to find some answers for you. In the meantime, maybe someone else in the community might have some ideas. 

Thanks,

Pascale

profile.country.GB.title
Vanilla_
Contributor

Hi Kicking_up_Dust,

 

It's always recommended that you try to reset your TV after any update, just to make sure it's not a glitch.. Here's how to reset your TV: https://www.sony.co.uk/electronics/support/televisions-projectors-lcd-tvs-android-/kd-49xe9005/artic...

 

Regards,

Vanilla_

profile.country.GB.title
Kicking_up_Dust
Explorer

Thanks that worked.

 

Forum not allowing me to mark as solution, as I get an error message.

 

Thanks again