Unable to connect to Bluetooth device

[Arcbleast]

Hi!

I have been trying to comnect to my pair of DR BTN-200  headphones after what seems to be a successful piring. But the connection was unsuccessful. I have tried resetting the head phones and try it on my old phone, the headphones works. I have tried to use NFC and the normal piring method, the piring is always successful but the phone refuse to make a successful connection. 

Any suggestions?

[CameronT]

Hi @Arcbleast, welcome to the community. I am sorry to hear about your trouble.

Do you have any other Bluetooth devices you can connect to your phone to test with?

[Arcbleast]

I tried to connect to the onkyo amplifier. Again it will pair but refuse to connect.

My old Z3 was able to pair and connectwith both device correctly.

[Arcbleast]

I have just tried to sent pics to my pc and Samsung Galaxy Tab A. Again, it will pair, but refuse to connect.

[CameronT]

@Arcbleast,

What Android version and build number are you on? You can check this under Settings > About Phone.

[Arcbleast]

Android ver: Nougat 7.1.1

[CameronT]

@Arcbleast,

What about the build number? You will be able to find it in the same area.