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sony xperia XZs grey line on screen

TokHassan2017
Visitor

sony xperia XZs grey line on screen

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4 REPLIES 4
CameronT
Champion

Hi @TokHassan2017, welcome to the community.

I am sorry to see you have an issue with your XZs. Slightly_frowning_Face It looks to be a physical problem. Do you see the line in every app you use?

I would recommend you contact yoru Local support team for assistance with this.

TokHassan2017
Visitor

 yup.. i see the line when use other then white backround. for example when i using facebook application, i  see the line at blue part.

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MarlonUk1
Expert

@TokHassan2017, hi, I notice you are using a screen protector. does the line show up when you remove it? have you tried to run xperia diagnostics ? settings>about phone

or boot to safe mode

TokHassan2017
Visitor

nolramlb the line show up before im using a screen protector. i run xperia diagnostic and the result all pass. im already do reset to factory, boot to safe mode and done the latest system update but the line still show up.