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No chargers are recognized

ogris
Visitor

No chargers are recognized

Update to 7.1.1 and after that I can not charge the battery with external battery or with the car jack the answer of your technical service by chat has been "if you do not load with certain chargers is because of the intensity of these" I have answered that they are maximum 2A when the officers are of 2.7 in wall socket or 2.4 for the car and the following answer to been "It is for the software, that has been updated and now the battery has other load parameters for Protect it "and" Allow me a moment while I look for information about your query. " After 25 minutes without response I thank you for not providing any solution.
 
A shame and abuse in part because it restricts the use of the terminal forcing to use its own accessories that are the only way to charge the terminal.

GT

2 REPLIES 2
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Uliwooly
Expert

@ogris

try different cables. 

ogris
Visitor

Before it worked with the cables I'm using. The external battery used it with the original cable and after putting 7.1.1 does not charge the phone