Join now - be part of our community!

Problem customer service

profile.country.GB.title
mr_evo
Explorer

Problem customer service

Hi 

Am a Sony fan 

I love Sony Products

 

But the Customer Service is not that good 😔

About a week ago I reported I have a Dead pixel on my tv 

I have been phone them every day for an update there keep saying someone will call me 24 hour but no calls 😔

Still waiting

 

Pls Sony do something 

Pls pls pls 🙏🙏🙏

7 REPLIES 7
profile.country.DE.title
IamNic
Expert

Hey @mr_evo,

 

glad you decided to post here.

 

I will forward your case to the support.

 

- Nic

profile.country.GB.title
mr_evo
Explorer

Thanks 

profile.country.GB.title
mr_evo
Explorer

Still  waiting 😔

profile.country.GB.title
mr_evo
Explorer

Still waiting 😔😔

profile.country.GB.title
mr_evo
Explorer

Just call them there say 

another 24 hour 😡

profile.country.GB.title
mr_evo
Explorer

Call just now

same thing someone will call me next 24 hours 😡😡

profile.country.GB.title
gcac2828
Member

Hope you are not holding your breath...!!!