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Firmware v8.204 - Kdl-49wd751
Hi, since the latest firmware release v8.204 was applied to my tv I have lost the ability to play Netflix titles in 5.1 sound. I can only playback in 2.0. Other apps and free view playback 5.1 fine.
anyone else have a problem?
thanks
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Hi there
Thus far, no one else has complained about this issue. When playing Netflix content, is the audio definately set to 5.1?
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Hello,
when end I go into Netflix via the tv app there is no 5.1 audio to select on any title. Interestingly, comparing to your screen print I get options for Brazilian Portuguese, English, english audio description, French and Polish and Spanish.
if I cast Netflix from my tablet I get 5.1 sound fine
if I watch amazon or freeview on the tv I get 5.1 fine
the issue is local to the Netflix app on the tv and. Only since the last software update was applied.
thanks
Steve
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Hi there
Have you tried doing a 'live chat' with Netflix? As there is no 5.1 on any title within the app, this is suggesting that the Netflix app is the problem (just a guess though).
Cheers