Community

Write2Sameh

Why does the camera take forever to load and snap photos on the Xperia C5 Ultra? Everything else is pretty much great and quite fast to open up but the camera and it's different modes seem to take a toll on the phone's performance. Eventually it works well and takes good photos but for a phone that was sold to me simply because it has the best selfie camera in the market... the one feature which I use the most is annoyingly slow. Will Sony fix this in the next update or is this something I just need to live with?

Uliwooly

@Write2Sameh

Do you experience the same lag while on safe mode?

settings > apps > all > camera > clear data > boot on safe mode again > check again.

Write2Sameh

I tried it per your recommendation and it is much faster to load with no lag.

Uliwooly

@Write2Sameh

Keep us updated.

Write2Sameh

I'm not too sure what you mean? Shall I keep the phone on safe mode to have a better camera experience? When I switched back to normal mode the Camera lag and performance went back to slow mode. I don't also have many other apps running in the background. Anyone else in the forum facing this grievance?

Uliwooly

@Write2Sameh

You have to find the app that its causing this, its not a preloaded app, it's an app that you've downloaded, it could be a taskiller, antivirus, ram app, battery app, etc.

Write2Sameh

Sure thing. Will try my luck. Any tips you can recommend? Also, I never said thanks for your help thus far 🙂 Thank you.

Uliwooly

@Write2Sameh

What I do is this

open the app drawer > swipe left to right > installed > swipe left to right > uninstall > uninstall app by app until you find the culprit

Write2Sameh

I uninstalled the apps one by one and the culprit was the Google now launcher.

Thanks a ton for your help

bounsir

Sometimes when I start recording video it freezes, then when I try to open it again after closing it in the task list it comes up with an error and only way to get it to work again is to restart it but the same problem happens before it can work again.

Even after the error I tried to use my other video recording app and it said camera is unable to be accessed, used by another application, though I have closed the camera app before.