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Xperia C5 turn off after block it

samatron
Visitor

Xperia C5 turn off after block it

Hello. Recently I have a problem whit my Xperia C5 ultra. When my phone is on and I'm using it,everything  is all right, but when I block it, if a don't use it after five minutes more-less, the phone turn off and I need to turn on every time that I don't use it. Why happen this? My smartphone don't have one year of use. Tks 

3 REPLIES 3
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MarlonUk1
Expert

does this happen when you are on safe mode?

samatron
Visitor

I don't try yet. Let me see, if the problem persist I write again. 

robertoaf87
Visitor

Did you find the solution?.... i have the same problem with my xperia since yesterday.