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Translation via Google Translate:
Hello I apologize for disturbing you but I have a small problem I bought a micro SD 16 GB but my mobile does not detect it in Storage Settings, I have already tried with another microSD card but that did not go what to do please thank you in advance David
Bonjour Je m'excuse de vous déranger mais j'ai un petit problème j'ai acheté une micro SD de 16 Go mais mon portable ne l'a détecte pas dans Paramètres stockage, j'ai déjà essayé avec une autre carte microSD mais ça marche pas que faire s'il vous plaît en vous remerciant par avance David
Hi @Booba25, I'm sorry to hear this.
If you have tested your device with two different SD cards, and it has been unable to detect either of them, I recommend that it is examined by an authorised service center.
You can contact your Local support team for more information on how to proceed with this if need be.