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Sony XBR 77A9G

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ronbez
Explorer

Sony XBR 77A9G

I have a brand new  OLED from Sony. Installed by Best Buy. Great picture but the smart tv functions don't work  ( ie Netflix and YOU tube) until I re-boot the TV. Tried help from Best Buy and Sony without success. I have a brand new cable modem router with fast speed. Told I needed to use the slower 2.4 network. Did not make a difference. Keep getting errors about connectivity issues despite being connected by wi fi with a good signal and good tv diagnostics. Feel there is a problem with the Android operating system. Any suggestions?

1 REPLY 1
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rooobb
Expert

IT doesn't seem a tv problem, more a network configuration one. The tv is able to connect to 2.4 and 5 gigaHertz as well as cable (that i'd suggest using powerline if physical cabling is impossible).