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KDL-43W756C Restarts over and over

Mumsandtv
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KDL-43W756C Restarts over and over

When the power is switched on my Sony Bravia restarts over and over.

 

Turning the power on at the wall (remote and maunal control have no effect) the Sony logo flashes up for around 4 seconds then dispears then the white LED apears for around three second fades and then the process starts again, and again.  It only stops if the power is turned off at wall.

 

No red blinking lights.

 

1 REPLY 1
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MiCal1967
Contributor

Hi @Mumsandtv

 

  • Try keep Holding the physical power button same time with physical volume down button together behind the TV screen when TV starts boot. This could possibly Enter a recovery mode or safe mode after a few seconds.

or

 

  • When Google’s animation begins, press and hold the Volume down (-) button on the remote until the animation disappears.
    Safe mode is shown at the left bottom corner of the screen.

https://sony-paa-pa-en-web--paa.custhelp.com/app/answers/detail/a_id/129220

 

  • If it enters a recovery mode search for a Factory data reset option and perform this.
  • If only Safe mode can be accessed:

1. Uninstall all the apps that you have installed (Kodi etc.)

2. Clear cache for all Apps.(Settings - Storage & reset - Storage - Cached data - Clear cached data - OK)

3. Perform the usual procedure for Factory reset your TV. (Settings - Storage & reset - Factory data reset)

http://sony-eur-eu-en-web--eur.custhelp.com/app/answers/detail/a_id/66442/kw/factory%20data%20reset