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September 2020
September 2020
KD43XG8396BU rectangular shadow on screen
I bought my Sony Smart LED TV last December, and this evening we noticed a rectangular shadow has appeared which takes up at least two thirds of the screen. Can anyone explain this and advise how to rectify this issue please?
Thanks,
Tom.
1 REPLY 1
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September 2020
September 2020
Hi Tom,
Without seeing the issue it's hard to judge. However, according to your description it could be a so called "banding" issue. I would suggest to contact support to clarify if it's an technical issue or something else.
Cheers
Peter