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Bravia KD-55AF9 Keeps closing after Update

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Debtravelagent
Explorer

Bravia KD-55AF9 Keeps closing after Update

Hi there,

 

I had a notification that an update was available and so clicked 'yes' the TV was fine for 24hrs, then yesterday it all went wonky! It wont stay on at all and keeps closing down. I have tried doing a factory  reset it and get so far before it closes again..infuriating! 

Sony Support not open in the UK at weekends hence trying this medium to see if anyone else is having a similar issue? (Thinking it may be due to the update?) Any response  would be appreciated as I hate no

1 REPLY 1
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Sean_Mc
Moderator

Hi there,

 

I would try performing a soft reset and see if this resolves the issue. More details on this here.

 

If you are still having the problem, then I would recommend getting in touch with the Sony Support team for further help here.

 

Best wishes,

Sean