topic DelSelfPatch - Notepad in PCs & Accessories

DelSelfPatch - Notepad

morrisonpc — Wed, 07 Nov 2012 09:47:12 GMT

When I restart my Vaio VPCF23N1E latop, the attached window appears under the heading "DelSelfPatch - Notepad". Shutting it down does not appear to affect operation of the computer, but its continual appearance is frustrating. Is there any way to stop it appearing?

Re: DelSelfPatch - Notepad

rich912 — Thu, 01 Nov 2012 09:51:44 GMT

Hi morrisonpc,

I’m unfamiliar with this message but it is possibly connected with Vaio Care. Have you checked that all updates both in ‘Vaio Status’ and ‘One Click Care’ have installed correctly?

If there are any updates that have failed to install you may find that your security software is blocking the installation. If there are updates that refuse to install try running ‘One Click Care’ with your anti-virus software disabled.

Also, If you have not aleady done so, it would be worth running a FULL virus scan to eliminate the possibility of malware.

Rich

Re: DelSelfPatch - Notepad

morrisonpc — Tue, 06 Nov 2012 00:11:55 GMT

Rich:

Thanks for this. I run full virus scans with monotonous regularity, so I doubt if this is the cause. Also, VAIO Care is fully up-to-date and installed.

If it helps your consideration, the actual wording of the DelSelfPatch Notepad is:

set args = WScript.Arguments

if args.Count>0 then

'MsgBox args(0)

Set ws = CreateObject("Wscript.Shell")

command="cmd /c rd /s /q %SystemDrive%\Update\" & Chr(34) & args(0) & Chr(34)

ws.run command.vbhide

'MsgBox command

end if

Set ws = CreateObject("Wscript.Shell")

command="schtasks.exe /Delete /TN ""Sony Corporation\VAIO care\DelSelfPatch"" /F" ws.run command,vbhide

'MsgBox command

Any further help you can offer would be appreciated.

MorrisPC

Re: DelSelfPatch - Notepad

rich912 — Wed, 07 Nov 2012 09:45:32 GMT

Hi morrisonpc,

Thanks for the further information. We will run this past Support and report any feedback in this thread

It may be that this will be solved by the upcoming Vaio Care 8 update.

Rich

Re: DelSelfPatch - Notepad

TRFCDeano — Thu, 08 Nov 2012 11:46:59 GMT

I have a vaio vpcsb and have been directed to this thread by a sony administrator.

Whenever i open windows i get a message say ( can't find script engine "vbscript"for script " c:\program\sony corporation\vaio care\delselfpatch.vbs"

I have had this problem for several months and have also raised this as a query direct to customer services in the past. I have tried to unistall vaio care (as administrator and in safe mode) but vaio care wont let me unistall. Any ideas?

Re: DelSelfPatch - Notepad

rich912 — Thu, 08 Nov 2012 12:09:40 GMT

Hi TRFCDeano,

Thanks for posting. I will add your comments to the escalation.

This problem was raised with Support yesterday morning. No reply to date but please monitor this thread for further information.

Rich

DelSelfPatch - Notepad

rich912 — Mon, 12 Nov 2012 11:12:38 GMT

Hi TRFCDeano,

Have you carried out a full virus scan as Support seems to think that this is malware related?

If your normal scanner is not detecting any threats then please try the following free utility.

http://www.freedrweb.com/cureit/?lng=en

Rich

Also please try stopping all startup applications and services (apart from Microsoft Services) via System Configuration and then see whether the error message still appears.

To open System Configuration click Start and type msconfig in the search field then click ‘msconfig’.

Ultimately Support suggest a reset to factory settings but I doubt either of you would want to go down that route unless all other avenues have been explored.

Message was edited by: rich912

To provide further information.

Re: DelSelfPatch - Notepad

morrisonpc — Mon, 12 Nov 2012 22:15:46 GMT

Rich:

Sorry to be a bore, but…

I downloaded and ran the free Dr.Web Curit! Scan in the default Enhanced Protection Mode. No threats were detected.

I then tried stopping all startup applications and services (apart from Microsoft Services) via System Configuration as suggested. The DelSelfPatch Notepad window still appears at start up.

Any further suggestions?

morrisonpc

DelSelfPatch - Notepad

rich912 — Mon, 12 Nov 2012 22:29:02 GMT

Hi morrisonpc,

Thanks for the information. This would seem to rule out malware as the problem so I will get back to Support for further suggestions. I'm hoping that there will soon be a Vaio Care update released that may possibly solve the issue.

I will post again as soon as any further information is available.

Rich

Re: DelSelfPatch - Notepad

rich912 — Thu, 15 Nov 2012 16:58:19 GMT

Hi morrisonpc & TRFCDeano,

This problem has been escalated to a higher level of support.

It has been confirmed that other cases have been reported.

Rich

Re: DelSelfPatch - Notepad

morrisonpc — Sat, 17 Nov 2012 10:31:06 GMT

Rich:

Thanks for your help thus far. It's good to know that I'm not the only one with the problem.

morrisonpc

DelSelfPatch - Notepad

booomberman — Mon, 19 Nov 2012 17:05:01 GMT

I also encountered this problem.

I have a laptop: VAIO SVE1711G1R, operating system: Win 7 Home Basic 64, Antivirus: Avast Free

After installing the graphics software CorelDRAW, Photoshop, came up this error.

Help please.

Message was edited by: booomberman

Re: DelSelfPatch - Notepad

rich912 — Mon, 19 Nov 2012 19:36:55 GMT

Hi booomberman,

Can you please post the full error message?

Rich

Re: DelSelfPatch - Notepad

booomberman — Tue, 20 Nov 2012 16:05:22 GMT

Sorry, rich912

Here's a rough translation from Russian:

"Сan not find the kernel(core)"VBScript" for executing script "С:\ProgramData\Sony Corporation\VAIO Care\DelSelfPatch.vbs".

or original:

"Не удаётся найти исполняющего ядра "VBScript" для сценария "С:\ProgramData\Sony Corporation\VAIO Care\DelSelfPatch.vbs""

This error appears in the beginning of the operating system.

Thanks, rich912.

Re: DelSelfPatch - Notepad

rich912 — Tue, 20 Nov 2012 21:04:23 GMT

Thank you booomberman.

I will add your comments to the escalation.

Rich

Re: DelSelfPatch - Notepad

nvarounis — Sat, 24 Nov 2012 16:22:44 GMT

hello,

same problem with TRFCDeano but this issue happened today, after 1 month of use.
My notebook is SVE1111M1EW. I cannot update or uninstall vaio care.

Please help !

Thank you

"Whenever i open windows i get a message say ( can't find script engine "vbscript"for script " c:\program\sony corporation\vaio care\delselfpatch.vbs"

Re: DelSelfPatch - Notepad

rich912 — Sat, 24 Nov 2012 16:50:08 GMT

Hi nvarounis,

Thank you for posting - your comments have been added to the escalation.

If and when we receive a solution it will be reported in this thread.

Rich

Re: DelSelfPatch - Notepad

TRFCDeano — Sun, 25 Nov 2012 14:53:05 GMT

Just to confirm, I have taken both steps and warning box is still appearing on restart. If my memory serves me correctly the problem all started when I was told that there was a vaio care update available (4/5 momths ago) and when I went to download it a warning came up saying there was no update available. Eversince the warning box has appeared every time I restart.Doesnt appear to affect functionality though but I am concerned it is a sign of something more serious.

Re: DelSelfPatch - Notepad

rich912 — Sun, 25 Nov 2012 20:38:29 GMT

Hi TRFCDeano,

Support have been chased on this issue but given the number of problems we have seen with Vaio Care over the last couple of years and the lack interest that seems to have been taken I wouldn’t hold your breath on receiving a quick fix...

Rich

Re: DelSelfPatch - Notepad

fdepascale — Wed, 16 Jan 2013 18:01:49 GMT

Same problem with a SVE 1711X1EB.

From the day I have uninstalled McAfee I have the message:

"Can't find script engine vbscript for script for c:\... \DelSelfpatch.vbs"

Vaio Care is version 8.1.0.10120 and seems to work fine

Just irittating...