topic Re: Windows 7 is not starting up? in PCs & Accessories

Windows 7 is not starting up?

lorobolorolo — Sun, 21 Oct 2012 14:45:36 GMT

I don't know why it is not starting up it may be because before i went on one of

those movie websites. But everytime I switch on my computer, it does not go on

my desktop homepage instead it comes up with something called startup restore.

So i wait for it restore but at the end it just says startup repair cannot

repair this computer automatically. So i just press don't send and i go on

advanced options for system recovery and I have tried going on all of them but

none of them have worked. It comes up with things like system recovery and

system image recovery image but I don't even know what these things are. I just

got the computer one month ago so can someone please tell me what I have to do

next to get my computer working again. I don't even care if your method makes me

delete all my data as I have nothing impportant. Please can someone tell me a

step by step method as im not good with computer language. Some people have told me to go on safe mode but even that doesn't work. Btw I have a Sony vaio series E laptop. Thanks in advance

Windows 7 is not starting up?

rich912 — Sun, 21 Oct 2012 18:31:03 GMT

Hi lorobolorolo,

Follow this link for details on how to recover to factory settings. Type ‘Recovery’ in the search field and then click on ‘How to Recover you Vaio...’ If there is anything you are not sure of then please ask.

http://www.sony.co.uk/support/en/product/VPCEL1E1E_B/tips-and-solutions

Rich

Message was edited by: rich912

Re: Windows 7 is not starting up?

oliver0123 — Wed, 24 Oct 2012 11:54:21 GMT

mine has been doing this on the 2 computers i own one of which is not sony do you not think windows is playing up

Re: Windows 7 is not starting up?

oliver0123 — Wed, 24 Oct 2012 11:58:44 GMT

i have only had computer for 3 weeks and only started 2 weeks ago after update for windows

Re: Windows 7 is not starting up?

rich912 — Wed, 24 Oct 2012 12:13:18 GMT

Hi Oliver0123,

Try restoring your Vaio back to a date before the problem occurred using either Vaio Care or Windows Restore.

If that doesn’t work then consider a restore to factory settings – backup any personal data you require first.

Rich

Re: Windows 7 is not starting up?

oliver0123 — Wed, 24 Oct 2012 16:52:06 GMT

here is a link for full info https://www.sony.co.uk/discussions/message/822112 as already tried above