topic Re: Vaio VGN-AR51SU disc tray open button not working in PCs & Accessories

Vaio VGN-AR51SU disc tray open button not working

DonkeyDog — Sun, 17 Feb 2019 11:56:53 GMT

I have upgraded from Vista to Windows 7. I have installed all the Drivers recomended by Driver Toolkit software. I have installed and run Vaio Update.

Only one problem, the disk tray open close button does not work.

I can open the tray from Windows Explorer, but only if there is a disk in the tray, if not I must use a pin to open the tray manually.

I guess that there is some other driver required, but Device Manager show no problems.

Anyone got any suggestions??

Re: Vaio VGN-AR51SU disc tray open button not working

Sean_Mc — Mon, 18 Feb 2019 09:55:40 GMT

Hi there,

I'm looking into this for you and will update the thread as soon as I have an answer.

Best wishes,

Sean Mc

Re: Vaio VGN-AR51SU disc tray open button not working

Blencogo — Mon, 18 Feb 2019 10:18:28 GMT

Hi DonkeyDog

It is probably one of the Vaio Utility Programs you need. Sadly Sony have removed download support for older Vaio models in December 2017.

I probably have a copy of the original Drivers and Utilities on a Hard Drive so if you can list which drivers you have installed, we may be able to find the necessary software.

When I upgraded my AR-Series to Windows 7, I was careful to use the UPGRADE option which retained all the original drivers and utility programs but this may not have been an option for you.

Re: Vaio VGN-AR51SU disc tray open button not working

DonkeyDog — Mon, 18 Feb 2019 18:02:11 GMT

Thanks for your help on this. The list of drivers is quite long, but
here goes:-

Standard VGA Graphics adapter
SigmaTel High Definition Audio Codec
AverMedia M115S mini PCI Hybrid DVBT
Microsoft Streaming Quality Manager Proxy Microsoft Streaming
Clock Proxy
Realtec High Definition Aaudio
Marvel Yukon 88E8055 PCI Gigabit Ethernet Controller
Intel(R) wireless WiFi Link 4965AGN
Sony visual communication Camera VGP-VCC6
Microsoft AC Adaptor
Mat*****a BD-MLT UJ-220 ATA Device
Sony Firmware Extension Parser Device
Microsoft eHome Infrared Transceiver
ATA Channel 0
Standard PS/2 Keyboard
Texas Instruments PCIxx12 Integrated Flash media controller
PS/2 compatible mouse
HDAUDIO Softv92 Data Fax Modem with SmartCP
Generic Non-PNP Monitor
Texas Instruments PCI-8x12/7x12/6x12 CardBus Controller
Texas Instruments OHCI Compliant IEEE 1394a Host Controller
Intel(R) ICH8M-E/ICH9M-E SATA RAID Controller
Generic volume shadow copy
High Definition Audio Controller
Intel(R) 82801 PCI Bridge - 2448
UMBus Emulator
Intel(R) ICHB Family SMBus Controller - 283E
USB Root Hub
/Under a single heading "Universal Serial Bus Controllers. A list of
14 entries all relating to //Intel(R) ICH8 Family USB........" items/
USB Composite Device
eHome Inrared Reciever (USBCIR)

I hope this helps.

Re: Vaio VGN-AR51SU disc tray open button not working

Blencogo — Mon, 18 Feb 2019 20:02:54 GMT

OK Thanks

The Sony Utilities seem to be missing:

1. Sony Shared Library

2. Setting Utility Series

3. Vaio Event Service

I’ll try to find the correct versions for your model tomorrow. If you would like me to mail them, please PM me your email address.

I don’t see a nVidia graphics driver in your list - I presume you have installed one or there would be a missing driver warning in Device Manager.

Re: Vaio VGN-AR51SU disc tray open button not working

DonkeyDog — Tue, 19 Feb 2019 11:51:07 GMT

This certainly seems probable

As regards the nVida Driver. I do not think that I have one. Do I need one?

I attach a copy of my Device managed window.

Re: Vaio VGN-AR51SU disc tray open button not working

Blencogo — Tue, 19 Feb 2019 22:28:34 GMT

I have sent you a link to the Utilities folder in my Goodle Drive Folder for your model. You may find you need some other utilities.

Try installing ;Sony Shared Library' and 'Vaio Event Service' by opening the folder and running 'Setup.exe'

Let me know how it goes.

Yes, you will need to install a nVidia driver as the standard VGA driver will give a very poor display. I only have a copy of the original 2007 NVIDIA Driver 7.15.11.128 shipped with your Vaio when new and you may be better served to search for a newer driver for your NVIDIA GeForce 8600M GT graphics adapter.

I have a VGN-AR31S upgraded to Windows 7

Re: Vaio VGN-AR51SU disc tray open button not working

Win_88 — Thu, 21 Feb 2019 14:26:12 GMT

Hi DonkeDog,

I think that if you're able to eject the tray out using windows that the drive is recognized by Windows and that the driver is installed. To further test this, try inserting a disc and see if your VAIO can actually read what's on it.

This leads me to believe that the issue is with the physical mechanism of the eject button, in this case, I'd recommend reaching out to the nearest service centre to have it inspected.

Win_88

Re: Vaio VGN-AR51SU disc tray open button not working

Blencogo — Thu, 21 Feb 2019 20:38:59 GMT

@Win_88 I think you will find that the AR-Series Vaios do not have an eject button on the tray. On this series there are a number of special buttons and programmable buttons next to the keyboard which are controlled by the Sony Notebook Utilities. The eject button is one of these.

Re: Vaio VGN-AR51SU disc tray open button not working

DonkeyDog — Fri, 22 Feb 2019 08:43:55 GMT

Thanks for all the utilities.

Unfortunately that did not solve the problem.
Any other ideas? If not I will just have to always leave a disk in the
drive and open the drive using Windows Explorer.

Regards

Re: Vaio VGN-AR51SU disc tray open button not working

DonkeyDog — Fri, 22 Feb 2019 08:44:55 GMT

Yes the drive functions perfectly. It is only the "Eject" button that
does not work.

Re: Vaio VGN-AR51SU disc tray open button not working

DonkeyDog — Fri, 22 Feb 2019 08:49:55 GMT

Yes it is this button that I am trying to get working.

They all work except Eject.
There are a group of buttons to the left of the Keyboard. They are S1
and S2, Volume +/- , Disk Eject, and Mute.

Regards

Re: Vaio VGN-AR51SU disc tray open button not working

The_Black_Rose — Fri, 22 Feb 2019 21:02:35 GMT

Hi DonkeyDog,

If your VAIO has a removable battery, could you try removing the battery and re-inserting it? Sometimes a simple power reset is all you need.

Cheers,

The_Black_Rose

Re: Vaio VGN-AR51SU disc tray open button not working

DonkeyDog — Sat, 23 Feb 2019 08:31:55 GMT

Worth trying I suppose.

Re: Vaio VGN-AR51SU disc tray open button not working

Blencogo — Sat, 23 Feb 2019 13:47:30 GMT

It does seem strange that the other buttons work OK. A physical problem is unlikely if it works in Windows.

Do you get a "Ejecting" message on screen when you press the eject key?

Do you get a screen message when you press the 'Mute' key or change the volume?

What happens when you press S1 or S2? Does a box pop up allowing you to program what S1 and S2 do?

If you do not get these pop ups then you are missing the 'Setting Utility Series' utility. Let me know and I will upload a copy for you.

Re: Vaio VGN-AR51SU disc tray open button not working

The_Black_Rose — Mon, 25 Feb 2019 10:08:15 GMT

Hi DonkeyDog,

Let us know if there's a difference.

Cheers,

The_Black_Rose

Re: Vaio VGN-AR51SU disc tray open button not working

DonkeyDog — Mon, 25 Feb 2019 12:53:36 GMT

Tried removing the battery and then re booting. No change.

As regards on screen messages. S1,S2 and Tray open do not produce any on screen message (I am not sure what the S1 and S2 buttons are supposed to do. Film Mode? How would I know if they are functioning).

Mute, Volume up and down, all give appropriate on screen acknowledgments.

Re: Vaio VGN-AR51SU disc tray open button not working

Blencogo — Mon, 25 Feb 2019 19:54:41 GMT

If S1 and S2 are working, press and hold and the Setting Utility Series will open. You can then choose yourself what you want to use these buttons for:

Multiple Monitors, External Monitor, Max Screen Brightness, Hibernate, Sleep, open an application of your choice .... and more.

I seems you do not have this Utility installed - I have sent you a link by email.

Worth a try to get the keys working - not sure if it fix the eject problen!

Re: Vaio VGN-AR51SU disc tray open button not working

Marino.Manolo — Tue, 26 Feb 2019 00:08:18 GMT

If you want to try with the original VGN-AR' Drivers / Utilities:

Sony Shared Library 4.1

https://mega.nz/#!e4VSQKbD!rHw81dlF-TzAE4ggbP_1kzHp_4Lm92qAsHX9w0zezaQ

Sony Firmware Extension Parser

https://mega.nz/#!yxNS2I5b!Bbn5ax4d9_FMWVsljnz_B8odngu0ZljcsUfKDhjtMEk

Setting Utility Series

https://mega.nz/#!rpFkEYAS!NE2H4eZ0aESNxhivhrjUQ4I62Nbv7lboGmI5DOs8qfE

VAIO Original Function Settin

https://mega.nz/#!25c0ySBZ!_lm9lcQJfbZdNXK5fvLrETMTrQ9YyuAmQnHCEEif_1k

VAIO Event Service 3.3

https://mega.nz/#!64VUwK6D!3TYjg9f1gfKonCc44swh65iB1krL6hlAfi5Z83dctQk

Manolo

Re: Vaio VGN-AR51SU disc tray open button not working

DonkeyDog — Tue, 26 Feb 2019 09:41:55 GMT

I have downloaded all of those driver packages.

Thank you.

I will be away from home for the rest of the week so I will not try them
until the weekend. I will let you know if anything helps.