topic Re: The data file cannot be configured in PCs & Accessories

The data file cannot be configured

Jack55023 — Mon, 21 May 2018 15:00:04 GMT

There’s a outlook ost file that I could open in Sony VAIO Duo on Windows 8.1. However, after the Windows 10 update, I suddenly can’t open it anymore. It gives the following message, ‘Your outlook data file cannot be configured’.
I googled for this, i get many solutions for all other formats except ost files issue.
TY for you time and attention

Re: The data file cannot be configured

Sean_Mc — Tue, 22 May 2018 13:55:02 GMT

Hi Jack,

Welcome to the Sony Community.

I'm looking into this and will get back to you as soon as possible.

Thanks,

Sean Mc

Re: The data file cannot be configured

Win_88 — Wed, 23 May 2018 15:05:38 GMT

Hi Jack.

I'd recommend checking with Microsoft on this one as the updates are pushed directly by them and Outlook is an Microsoft application as well.

Win_88

Re: The data file cannot be configured

JeoRge882 — Mon, 28 May 2018 13:18:12 GMT

- Exit Outlook and browse to one of the following file locations:
- Open SCANPST.EXE.
- Select Browse to select the Outlook Data File (.ost) you want to scan. If you need help locating your Outlook Data - - File, see Locating the Outlook Data Files.
- Choose Start to begin the scan.
- If the scan finds errors, choose Repair to start the process to fix them.

- Shows results of scanned Outlook .ost data file using the SCANPST.EXE
- When the repair is complete, start Outlook with the profile associated with the Outlook Data File you just repaired.
If that not works take a look here how to open ost files.