topic Re: Impossible to find missing driver for Unknown Device in SVF1532E4E in PCs & Accessories

Impossible to find missing driver for Unknown Device in SVF1532E4E

SonyVaioUser — Thu, 15 Mar 2018 17:59:11 GMT

Hello, can anyone advise on how to find driver (Windows 10), for an unknown device in Sony Vaio laptop SVF1532E4E (or SVF153B1YM). I've tried Windows updates, Sony's website, programs like Driver Booster or Driver Update, searching it by the hardware's ID - no luck. Can anyone help?

Re: Impossible to find missing driver for Unknown Device in SVF1532E4E

Blencogo — Thu, 15 Mar 2018 19:15:29 GMT

The only way is by the hardware ID or knowing what is not working.

Perhaps if you share the hardware ID or a picture of the Device Manager message someone may help.

Re: Impossible to find missing driver for Unknown Device in SVF1532E4E

SonyVaioUser — Fri, 16 Mar 2018 13:32:44 GMT

Thanks for the reply. The hardware IDs are:
ACPI\VEN_SNY&DEV_5001

ACPI\SNY5001

*SNY5001

Everything seems to be working fine without that driver, so I can't say what it's for

Re: Impossible to find missing driver for Unknown Device in SVF1532E4E

Blencogo — Fri, 16 Mar 2018 23:39:35 GMT

Try the SFEP Driver downloadable here:-

https://www.sony.co.uk/electronics/support/svf-series-svf1532-series/svf1532e4e/downloads/Z0004082

Re: Impossible to find missing driver for Unknown Device in SVF1532E4E

SonyVaioUser — Tue, 20 Mar 2018 13:30:18 GMT

Thank you very much for the link. I tried to install it, but unfortunately it hasn't fixed it 😞

Re: Impossible to find missing driver for Unknown Device in SVF1532E4E

SonyVaioUser — Fri, 23 Mar 2018 22:54:48 GMT

Does anyone know how to find it? Is is possible to contact Sony to ask about it?

Re: Impossible to find missing driver for Unknown Device in SVF1532E4E

Pascale_F — Sat, 24 Mar 2018 10:19:27 GMT

Hi SonyVaioUser,

You can contact Sony Support about this here.

Thanks,

Pascale_F