please i need help

hamadalaptop — Sun, 11 Mar 2018 11:50:51 GMT

Vaio laptop model .SVT131B11W

Had been working fine then I came back to it (already switched on) to find this error message:

Platform ID: 00014432

Intel (R) AT service provider ID: 5,000

Intel (R) AT supported system lock due to: Disable Timer Expired

Time left to enter password: 4 min

Please select one of the following for platform recovery:

1- User Password

2- Server Token Password

Select one of the following options to proceed. ..

Please can anyone help?

Re: please i need help

Blencogo — Sun, 11 Mar 2018 22:05:31 GMT

Hi hamadalaptop and welcome.

A solution to your problem was posted here some time ago.

Have a look at the previous post here:-

Hope this helps - if not come back here.