topic Re: TH55 address book sync problem in PCs & Accessories

TH55 address book sync problem

jonti — Fri, 03 Nov 2006 20:44:25 GMT

I added a couple of new address entries using the Clie organizer for PC desktop. They did not sync to the handheld. I changed the sync settings in Custom to desktop overwrites handheld for Address. It wiped out all of my address book except for those listed under ABC. The entries are still listed in the desktop PIM. I did a soft reset and repeated the sync. No entries except for ABC. Did a hard reset and sync, still only entries for ABC. Any solutions out there?

Re: TH55 address book sync problem

HITS-UK — Sat, 04 Nov 2006 17:50:55 GMT

When you installed the desktop software what did you tell the system to sync to?

Also you need to make sure that the Intellisync settings are modified, NOT the desktop stuff otherwise it all goes pear-shaped.

Re: TH55 address book sync problem

jonti — Sat, 04 Nov 2006 22:58:41 GMT

Thanks. The sync has worked fine for the last 18 months so do not know what went wrong as I have not made any changes. I will do another check but I could not see any changes in the settings.

Re: TH55 address book sync problem

HITS-UK — Sun, 05 Nov 2006 20:00:33 GMT

OK this sounds like a download to office has mucked up your system. You may need to re-install the Clié stuff from scratch as the conduit may have become corrupt.

Re: TH55 address book sync problem

jonti — Sun, 05 Nov 2006 23:49:19 GMT

HI and thanks. I have just synced my Treo and partner's Clie TJ37 on the same computer and all is well with those two. So could teh conduits be OK and something amiss with the TH55?

Re: TH55 address book sync problem

HITS-UK — Mon, 06 Nov 2006 08:52:54 GMT

PJ

Errmmm I'm a little confused as how you can sync a Treo and a Clié on the same PC. They use a totally different sync system.

Maybe I'm wrong and DW should try and help (as I think he has been), but every Clié I ever saw used Intellisync as its preferred
modus operandae and not the native Palm system.

PJ

Re: TH55 address book sync problem

jonti — Mon, 06 Nov 2006 10:20:57 GMT

Solution found. I deleted the new entries I had put in Address using the desktop Clie Organizer for PC and synced again. All my addresses are back in Address on my Clie TH55.
I loaded the Treo software as well as Sony's Clie software. The Treo data shows up in Clie Organizer for PC.
Thanks for the interest.

Re: TH55 address book sync problem

HITS-UK — Tue, 07 Nov 2006 09:41:23 GMT

Thanks for this - sorry we could not help more but we had to dump 90% of our Cliés when Sony dumped us.