topic Bluetooth functionality not working on my sony vaio. in PCs & Accessories

Bluetooth functionality not working on my sony vaio.

JamesTopman — Thu, 06 Nov 2014 02:18:02 GMT

All of a sudden i cant pair my phone with my laptop anymore and the option to send files from my laptop with bluetooth has dissapeared. Can i have help with this?

Re: Bluetooth functionality not working on my sony vaio.

rich912 — Thu, 06 Nov 2014 13:45:00 GMT

Hi JamesTopman,

Have you checked that Bluetooth is turned on in Vaio Smart Network? Just occasionally an update can turn it off.

Otherwise try reinstalling the driver.

Rich

Re: Bluetooth functionality not working on my sony vaio.

JamesTopman — Thu, 06 Nov 2014 19:25:35 GMT

where is the vaio smart network? i dont seem to have it installed.

Re: Bluetooth functionality not working on my sony vaio.

rich912 — Thu, 06 Nov 2014 21:01:33 GMT

Which Vaio model do you have?

Assuming that you have the original installed OS and that it is not ancient you should find Vaio Smart Network in Vaio Control Center > Network Connections or look for the icon in the system tray...

Rich

Re: Bluetooth functionality not working on my sony vaio.

JamesTopman — Thu, 06 Nov 2014 22:00:12 GMT

I have an SVS13 model. When i go to control center and then network, i see this:

... now what.

Re: Bluetooth functionality not working on my sony vaio.

rich912 — Fri, 07 Nov 2014 09:00:02 GMT

Vaio Control Center is not displaying as it should. The items listed in the left pane should be expandable and you are missing ‘System Information’ which should be top of the list. Which operating system are you running? If it is Windows 8 perhaps another member could confirm that the items should be expandable as I don’t have a Win 8 Vaio.

With Win 7 Vaio Smart Network is located at C:\Program Files\Sony\Vaio Smart Network and can be run from VSNClient.exe. I’m afraid I have no idea where it is located with Win 8 or even whether it exists.

Rich

Re: Bluetooth functionality not working on my sony vaio.

JamesTopman — Fri, 07 Nov 2014 11:57:30 GMT

Yeah i am running iwndows 8, and this seems to be the only "vaio control center" on my computer.

There also isnt any "vaio smart network" app on my computer.

Re: Bluetooth functionality not working on my sony vaio.

rich912 — Fri, 07 Nov 2014 16:50:55 GMT

As the OS is Win 8 I’m not sure that I am going to be of much help to you but I suggest that you try reinstalling the following:

Sony Notebook Utilities.
http://www.sony.co.uk/support/en/content/cnt-dwnl/prd-comp/sony_notebook_utilities_8355/SVS1313C5E

System Settings Program:
http://www.sony.co.uk/support/en/content/cnt-dwnl/prd-comp/EP0000298538_8632/SVS1313C5E

Bluetooth Driver:
http://www.sony.co.uk/support/en/content/cnt-dwnl/prd-comp/EP0000296997_8601/SVS1313C5E

Restart after each installation.

Rich

Re: Bluetooth functionality not working on my sony vaio.

rich912 — Sat, 08 Nov 2014 08:29:14 GMT

This is an extract from your manual. It seems that Vaio Smart Network is not used with Win 8. It would be worth checking that the device has not been turned off.

Stopping BLUETOOTH(R) Communications
You can stop BLUETOOTH communications by following these steps.
1. Open the charms [Details] and select the Settings charm.
2. Select Change PC settings in the lower right corner.
3. Select Wireless in the left pane of the PC settings screen.
4. Change the Bluetooth setting under Wireless devices to Off.
Hint
• When Airplane mode is Off, the WIRELESS indicator light on your VAIO computer stays on.

Re: Bluetooth functionality not working on my sony vaio.

JamesTopman — Sat, 08 Nov 2014 16:39:03 GMT

Ohh bluetooth was turned off for some reason. Just switched it back on and now it works.

Thank you

Re: Bluetooth functionality not working on my sony vaio.

rich912 — Sat, 08 Nov 2014 16:49:42 GMT

You're welcome JamesTopman:smileyhappy:

Re: Bluetooth functionality not working on my sony vaio.

Thalamus. — Sat, 08 Nov 2014 17:09:43 GMT

Well done Rich topman..:smileymrgreen: said I thought your last reply would probably be the answer..:smileythumbsup:

Re: Bluetooth functionality not working on my sony vaio.

rich912 — Sat, 08 Nov 2014 17:28:30 GMT

Thanks Thal:smileyhappy: We got there in the end despite the lack of Win 8 knowledge.

As a matter of interest and completely off topic are you receiving email notifications for replies in topics that you have participated? Seems a bit hit and miss at this end - e.g. your reply,amongst others, was not notified....

Rich

Re: Bluetooth functionality not working on my sony vaio.

Thalamus. — Sat, 08 Nov 2014 18:35:35 GMT

I have seen a couple but I oddly did not receive a notification of your reply in this thread..:smileyconfused:

Re: Bluetooth functionality not working on my sony vaio.

rich912 — Sat, 08 Nov 2014 18:59:51 GMT

Very strange as I did receive email notification of your last post. As said before it seems a bit hit and miss at present.