topic HT-ST5000 in Hi-fi Systems

HT-ST5000

U2MrIzz — Sat, 24 Oct 2020 12:43:10 GMT

I have had this Soundbar HT-ST5000 for 2 weeks and all working fine until yesterday when the subwoofer will not connect to the Soundbar I have tried all the frequency’s 5.2ghz 5.8ghz 1,2,3 channels and nothing I have the latest software installed I’ve also done a factory reset and still it won’t connect.

Any ideas please??

Regards

Paul

Betreff: HT-ST5000

Peter_S. — Sun, 25 Oct 2020 09:42:02 GMT

Hi Paul,

You've done all you can do - so it might be a technical issue.

Please contact support.

Cheers

Peter

Betreff: HT-ST5000

U2MrIzz — Sun, 25 Oct 2020 13:52:01 GMT

Thanks peter really frustrating after only 2 weeks of purchase and has failed already

gutted is an understatement.

Re: Betreff: HT-ST5000

Win_88 — Thu, 29 Oct 2020 14:39:13 GMT

If it's only two weeks, you may want to let the retailer know about this. You can possibly get it replaced.

Win_88