topic Re: WH-1000XM3 keeps switching itself off in Portable Audio

WH-1000XM3 keeps switching itself off

Brunojongh81 — Thu, 12 Dec 2019 13:07:12 GMT

I turn it on, it connects to Bluetooth and then it immediately switches itself off. I’ve tried resetting it and eventually after 20 mins of me trying to reconnect it, then it starts working again. About 5 days later it will happen again. Right now it happened the 4th time and now for the life of me I can’t get it to connect again. Broken after less than 6 months. Disappointing and will never buy Sony headphones again. Previous model also broke.

Re: WH-1000XM3 keeps switching itself off

DarranA — Sun, 15 Dec 2019 16:47:33 GMT

Hi Bruno,

Sorry to hear you are having these issues. Please follow the link here for Sony Support who will be able to aid you further with this issue.

Thanks,

Darran