topic Wifi keeps disconnecting following the latest update in Android TV

Wifi keeps disconnecting following the latest update

N11nataa — Tue, 26 Apr 2016 23:12:21 GMT

Hi There,

Following the latest update a few weeks ago the WIFI on the TV(model KD-49X8005C) keeps disconnecting.

Once I enter the log in details for 2 - 3 minutes the TV is connected to the internet and after that I get a message that it has been discconnected.

Could you please help?

Thanks

P.s. I have done factory reset on the TV and it did not help. I have no problem with any other devices in the house using the WIFI, it is just the TV.

Re: Wifi keeps disconnecting following the latest update

Anonymous — Wed, 27 Apr 2016 12:34:48 GMT

Hi there

I know that there are some people having problems with network connectivity. See :

https://community.sony.co.uk/t5/televisions/2015-android-tv-bugs-and-issues/m-p/2148553#M42555

But as of yet, ive not seen or heard of a fix. You could try changing the wifi channel in the router settings and see if it helps. Are you able to use an ethernet cable ?

Cheers

Re: Wifi keeps disconnecting following the latest update

MiCal1967 — Thu, 28 Apr 2016 12:38:10 GMT

This is one of the issues that existed in December's firmware, solved with previous and unfortunately came back with latest April's.

Looks like a transmition-reception low power-sensitivity.
Try to increase your router wireless transmition power. Set this to maximum. This is not healthy but give a try to see what happens.
Try to bring your router as close as possible to your TV set.
No Obstacles and Spacious. Clear obstacles in the way between ROUTER and TV. It’s better to locate it in a spacious place, such as near the corridors.

I cannot understand why there is a continued return of old issues.

Maybe they work on initial firmware for improvements and they do not use previous one for this purpose.